**Company:** Total Shape
**Location:** Remote (Work from Home)
**Salary:** $1,000 – $1,300 USD per month (depending on experience)
**Position Overview:**
We’re looking for a dedicated **Technical Support Representative (Non-Voice)** to assist customers via chat, email, and support tickets. The ideal candidate is tech-savvy, patient, and committed to resolving issues efficiently while maintaining a positive tone and accurate communication.
**Responsibilities:**
* Respond to customer inquiries via email and chat in a professional, timely manner
* Troubleshoot and resolve technical issues related to website access, subscriptions, and user accounts
* Guide users through processes step-by-step with clear instructions
* Escalate unresolved issues to the appropriate internal teams
* Maintain accurate records of support interactions
* Contribute to the development of help center articles and internal documentation
**Requirements:**
* Excellent written English with a friendly, professional tone
* Previous experience in technical support or customer service (non-voice preferred)
* Strong problem-solving skills and attention to detail
* Ability to handle multiple conversations and prioritize effectively
* Familiarity with tools such as Zendesk, Intercom, or Freshdesk is a plus
* Comfortable using and explaining web-based platforms and basic troubleshooting steps
**Why Join Total Shape?**
* Fully remote role with flexible scheduling
* Competitive monthly compensation
* Supportive and collaborative remote team
* Opportunities for advancement and skills development
**To apply, please follow these instructions:**
1. **Search on Google** for “**Total Shape**” then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.
3. Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.
5. We will contact you if we believe you’re a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.
_*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for._
_We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email._
_If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***_
$2,000 Sign on Bonus!! Occupational Therapy Assistant / COTA - Part-time Tomahawk WI / Wisconsin Continuum Therapy Partners has an opportunity for a part-time Occupational Therapy Assistant / COTA that will be split between Riverview Health Services and Tomahawk...
...encourage veterans to apply utilizing the states . Visit our website atto learn more about us. This position is located in theFood Services Departmentof theVHC - West Los Angeles. Please note: You willneed to take and pass an examination forFood Service...
What's This All About?Perfect Search offers a Remote Digital Marketing Internship program focused on learning pay-per-click... ...Communication skills, improved through mock calls, contribution in internal meetings, and exposure to as well as potential participation in...
...position will be required to use various hand tools (wrenches, screwdrivers, electric drill, brooms) in the maintenance and operation of a water treatment plant and waste water treatment plant. Employee will be required to have constant observation of water and waste water...
...Job Title: Onsite Health & Wellness Coach, Full Time 32 hours a week onsite Job Purpose: The wellness coach provides onsite, comprehensive wellbeing and injury prevention services that engage individual employees and the clients whole employee populations in positive...