(On-Site) Virtual Relationships Representative Job at Rave Financial, Beaumont, TX

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  • Rave Financial
  • Beaumont, TX

Job Description

Role

To assist members and potential members with their Credit Union needs via our centralized Smart Solutions Center. Provide information and promote a full range of products and services. Open accounts for members, and professionally handle the member’s daily needs. Provide a variety of transaction services to members including loan interviewing, processing, closing, and disbursal.

Experience

Knowledge and Skills:

One year to three years of similar or related experience.

Education

A high school education or GED.

Interpersonal Skills

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Location: Beaumont, Tx

Other Skills

  • Have above average listening and communication skills.
  • Have above average organizational skills.
  • Ability to operate general office equipment such as copier, computer, and other credit union provided equipment.
  • Must be able to operate related computer software as provided by the credit union.
  • Interviewing skills and techniques.
  • Be able to handle multiple, conflicting deadlines and projects.
  • Ability to generate essential reports, interpret data, and calculate ratios including the resolution of problems and incorrect information.
  • Working knowledge of lending analysis techniques.
  • Recognize acceptable forms of income verification and calculate personal income; including self employed individuals and income based on individual tax returns.
  • Properly identify acceptable forms of personal identification, with an awareness of possible fraud and/or forgery.
  • Have knowledge of the fundamentals of the financial industry, including the basic processes of other credit union departments and branches.
  • Understand negotiate instruments and the various clearing processes.

Work Environment

Provide all services via our Smart Solutions Center using specific video and queuing software.

Job Tags

Remote job,

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