Job Description
Sales Support Specialist
Location: Naperville, IL (Hybrid Remote)
Salary: $40,000 - $50,000
Travel Required: Up to 5%
Start Date: ASAP
About the Role
Are you passionate about working in a people-first environment where your contributions truly make a difference? Do you have a service-first attitude and enjoy providing support to a dynamic team? If so, this is a great opportunity to join a growing company in the food brokerage and international sales industry.
As a Sales Support Specialist, you'll play a vital role in helping the Export Sales team operate smoothly and efficiently. Your day-to-day responsibilities will include administrative support, managing key documents, assisting with customer communication, and ensuring that our sales team has everything they need to succeed.
What You'll Do
Organize and manage data in spreadsheets and reports using Microsoft Excel.
Keep records up to date, including inventory files and promotional performance reports.
Support the sales team with customer requests, product catalogs, promotions, and budget planning.
Prepare export documentation (e.g., certificates, tax forms) to ensure compliance.
Communicate with vendors, retailers, and internal sales teams.
Schedule and coordinate meetings with vendors, building strong relationships with both new and existing partners.
Handle general administrative duties such as answering phones, booking meeting rooms, and taking minutes.
Assist in corporate and client participation at distributor sales meetings, food shows, and other industry events.
What We're Looking For
Strong communication and marketing skills to effectively interact with clients and internal teams.
Ability to manage client relationships and maintain high levels of customer satisfaction.
Detail-oriented and organized, with a proactive approach to administrative tasks.
Experience in budgeting, bookkeeping, and planning, with a solid understanding of Microsoft Office Suite (especially Excel).
Excellent time management skills to balance multiple tasks efficiently.
Ability to work independently while also being a collaborative team player.
High school diploma or GED required; a college degree is preferred.
At least 1 year of experience in customer service, sales support, or data analysis (2+ years preferred).
Spanish-speaking skills are a plus.
Why Join Us?
We believe in taking care of our employees and fostering a workplace that prioritizes well-being, professional growth, and work-life balance. Our benefits include:
Hybrid Remote Schedule (flexibility to work from home)
Comprehensive Benefits Package (Medical, Dental, Vision Insurance)
Generous Paid Time Off:
52 Short Fridays (end at 2 PM) - equivalent to 20 additional days off
5 vacation days to start (increases to 10 days after 1 year)
3 personal days, 3 sick days, 2 floating holidays, and your birthday off
7 recognized national holidays
Total Year 1 PTO: 41 days | Year 2 PTO: 46 days
401(k) with Employee Bonus Pool
Expense Reimbursement for work-related costs
Short-Term & Long-Term Disability Coverage
$50K Life Insurance Policy
Monthly Mental Health Workshops & Wellness Program
Professional Development Fund for continued learning
Commitment to Diversity & Inclusion
We are proud to be an equal-opportunity employer. We welcome applicants from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Employment Type: Full-Time
Salary: $ 40,000.00 50,000.00 Per Year
Job Tags
Full time, Temporary work, Work at office, Immediate start, Remote work,