Responsibility:1. Project management Plan schedule, resources, and budget for projects based on signed proposals Drive and manage the whole process to ensure projects finished within plan Coordinate all the resources, including vendors, clients, partners, and internal team members, to ensure projects go smoothly Report the project status periodically and assist the optimization of project management system 2. Research and consulting on Product/Service Design & Innovation Do or guide team members to do desk research and market visit in related to market overview, design trends, design elements analysis of products, user experience, user interface, etc. Do or lead a team to do qualitative and ethnographic research, such as in-depth interview, FG discussion, workshop, brainstorming sessions, and ethnographic observation, etc., including research design, guideline preparation, moderation, analysis and reporting Do or lead a team to do the quantitative research in research design, questionnaire preparation, fieldwork overview, DP Spec preparation, interpret data and reporting Analyze and synthesis all the collected information to define insights to guide product innovation, or design / innovation strategy Build convincible story in report writing by logic thinking and supportive data / information 3. Client service Assisting BD team to define client business needs in client communications Develop reasonable research solution for proposal writing with BD team Represent CBi to interact with client during projects to maintain and develop closer business relationship Moderate the discussion with clients about project plan, deliverables for stages, any other meetings about the projects Present reports or design solutions to the clients Attend necessary events in related to project or business development 4. Product/Service Design Provide design related support to projects led by non-design background team member Lead and work with the team to figure out design or innovation concepts and show them through visualizing, sketching, or modeling Communicate with engineer or manufacturer to make sure the concepts can be realized 5. Others Coach team member to do the projects efficiently and effectively Provide training or sharing to other team members periodically Assist other company tasks as neededRequirements:1. Education: Bachelor degree or above in majors as below. Overseas experience is preferable Design related. Industrial design, UI design, Visual communication design, Human centered design, service design, etc. Research related. Psychology, sociology, business/marketing, management, etc. 2. Work experience 3 years above Has worked for well-known design, research or consulting firms Experience in FMCG, consumptive digital products, home appliance, automobile, IT, is preferable 3. Capabilities and skills Be familiar with research and analytic tools, such as persona, scenarios, mind mapping, experience journey, concept / product testing, etc. Good skills in communication, logic and systematic thinking, innovative thinking Good skills in design related fields, such as sketching, prototyping, etc. Be familiar with design trends, materials, engineering, manufacturing, etc. Be proficient in Office Suit (PowerPoint, Word, Excel) 4. Others Passionate in innovation, user research, strategy Be able to work under pressure Result-oriented, good professionalism Willing to and good at communicating with others Warm, open-minded, proactive
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